To ensure this doesn’t happen, we require at least 5 interpreters in 25 languages to stay online on the app at any given time. Once you make a call, you will be directed to the first available interpreter who will have 20 seconds to answer before the call is transferred to another interpreter.
If you have any other difficulties while placing your call, contact us at projects@cuztranslation.com
In case there is bad reception during a video call, our system will automatically switch to an audio call. If the call drops, you can exit the app at any time and continue where you left off once you log back on.
To instantly connect to an interpreter, enter your source and target languages (the language you’re speaking in, and the language you want the interpreter to translate into), appointment topic, type of appointment (medical, legal, etc.), and payment method.
In order to ensure uninterrupted service, ODIS doesn’t give you the opportunity to select an interpreter. Instead, you will be presented with the most qualified online interpreter for your needs. If you find an interpreter you love working with, they can also be scheduled through app.cuztranslation.com.
No, your number will not show up on the interpreter’s phone. The call takes place between two account holders (interpreter and client), so your phone number is not required to make the call. The only information available to the interpreter is your name and last name.
Our mobile app, ODIS, will allow users to connect to an interpreter in less than a minute. By removing the third party operator, we’ve essentially moved the on-demand interpretation industry from the switchboard operator culture of the 1950s to the click-of-a-button technology of 2020.
Cuz Translation’s stellar team of interpreters are now live on ODIS, our new on-demand interpretation platform, to meet your interpretation needs 24/7
Through the implementation of technology, we've reduced overhead costs, meaning that quality is no longer contingent on prices. We keep our prices low while providing high quality service.
